Hours of Operation
Monday - Friday: 11:00 am - 7:00 pm
Saturday: 11:00 am - 5:00 pm
Sunday: Closed for Processing
Shipping Policy
Please allow 5 business days for processing. Shipping and tracking information will be provided to you the day of shipping. For international orders/shipping please contact us directly.
Our Policies
All sales are final unless product is damaged during delivery.
For damages in any way please provide proof within 24 hours of delivery confirmation to begin the claim process for a replacement to wickittllc@gmail.com.
If you have any questions on our return policy, please contact Wickitt customer service.
Returns
No returns unless product was damaged during shipment a video of damaged item(s) must be provided.
Wickitt Frequently Asked Questions
Are the products safe?
We guarantee that our products are not made with harmful or banned chemicals.
What is the difference between wooden wick and cotton wick candles?
Wooden wick typically burns slower, lower and smolders overtime which keeps the wax and release the aroma evenly. The cotton wicks soaks up the wax and uses it as fuel to burn constantly.
What are the benefits of fragrance oils?
Frangrance oils can be used as aromatherapy. Studies have shown oils can:
boost mood
improve job performance
improve sleep
reduce nausea
kill bacteria, fungus and viruses
reduce anxiety
reduce inflammation
treat skin conditions and diseases.
How do I care for my candle?
Do not burn for more than 8 hours at a time.
Always snuff the candles with the top. Never blow out the flame.
Do not burn candles past silver wick holder. You can use the excess wax in a wax warmer to not create waste of product.